We get asked many questions about home damage repair and restoration each day. While we love answering your questions, sometimes we just can’t get to them all right away. That’s why we’ve put together this FAQ section – to help answer your most commonly asked questions. We hope this clears up any confusion you may have regarding our services.
What services do you offer?
Our staff is highly experienced in damage repair and restoration, and we are happy to provide custom services to get your home back to its prior condition. We are certified in water damage and flood repair, mold removal, fire and smoke damage repair, and more. Often, we end up needing to provide multiple services to the same customer when dealing with extreme damage.
How do you determine your pricing?
Pricing is determined on a case-by-case basis depending on the severity of the damage to your home as well as the amount of time and effort it will take to repair it. We do not have a comprehensive pricing plan – it depends entirely on your individual needs. We are happy to provide you with a free quote and pricing breakdown after your initial consultation.
Will you work with my insurance company?
Yes, absolutely. We have plenty of experience working with insurance companies and are happy to bill yours directly. We will also help negotiate any pricing on your behalf as needed. Our goal is to take the hassle out of getting your home back into amazing shape.
Will I need to leave my house while reparations are taking place?
This depends entirely on the individual situation. Sometimes, the damage is so great that we absolutely cannot fix it safely if there are people in the house. However, for instances like minor basement flooding or water damage, you can stay in the house as long as you avoid the area where we are working.